Who we are

Our website address is: www.optimumforklifttrainingservices.co.uk.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

 

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements

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Privacy Settings

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. Control your personal Cookie Services here.


Cookies are small pieces of text used to store information on web browsers. Cookies are used to store and receive identifiers and other information on computers, phones and other devices. Other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, are used for similar purposes. In this policy, we refer to all of these technologies as "cookies." We use cookies if you have a Facebook account, use the Facebook Products, including our website and apps, or visit other websites and apps that use the Facebook Products (including the Like button or other Facebook Technologies). Cookies enable Facebook to offer the Facebook Products to you and to understand the information we receive about you, including information about your use of other websites and apps, whether or not you are registered or logged in. This policy explains how we use cookies and the choices you have. Except as otherwise stated in this policy, the Data Policy will apply to our processing of the data that we collect via cookies.

Why do we use cookies?

Cookies help us provide, protect and improve the Facebook Products, such as by personalising content, tailoring and measuring ads, and providing a safer experience. While the cookies that we use may change from time to time as we improve and update the Facebook Products, we use them for the following purposes:
Authentication
We use cookies to verify your account and determine when you're logged in so we can make it easier for you to access the Facebook Products and show you the appropriate experience and features.
For example: We use cookies to keep you logged in as you navigate between Facebook Pages. Cookies also help us remember your browser so you do not have to keep logging in to Facebook and so you can more easily log in to Facebook via third-party apps and websites.
Security, site and product integrity
We use cookies to help us keep your account, data and the Facebook Products safe and secure.
For example: Cookies can help us identify and impose additional security measures when someone may be attempting to access a Facebook account without authorisation, for instance, by rapidly guessing different passwords. We also use cookies to store information that allows us to recover your account in the event that you forget your password or to require additional authentication if you tell us that your account has been hacked.
We also use cookies to combat activity that violates our policies or otherwise degrades our ability to provide the Facebook Products.
For example: Cookies help us fight spam and phishing attacks by enabling us to identify computers that are used to create large numbers of fake Facebook accounts. We also use cookies to detect computers infected with malware and to take steps to prevent them from causing further harm. Cookies also help us prevent underage people from registering for Facebook accounts.
Advertising, recommendations, insights and measurement
We use cookies to help us show ads and to make recommendations for businesses and other organisations to people who may be interested in the products, services or causes they promote.
For example: Cookies allow us to help deliver ads to people who have previously visited a business's website, purchased its products or used its apps and to recommend products and services based on that activity. Cookies also allow us to limit the number of times that you see an ad so you don't see the same ad over and over again.
We also use cookies to help measure the performance of ad campaigns for businesses that use the Facebook Products.
For example: We use cookies to count the number of times that an ad is shown and to calculate the cost of those ads. We also use cookies to measure how often people do things such as click on or view ads.
Cookies help us serve and measure ads across different browsers and devices used by the same person.
For example: We can use cookies to prevent you from seeing the same ad over and over again across the different devices that you use.
Cookies also allow us to provide insights about the people who use the Facebook Products, as well as the people who interact with the ads, websites and apps of our advertisers and the businesses that use the Facebook Products.
For example: We use cookies to help businesses understand the kinds of people who like their Facebook Page or use their apps so they can provide more relevant content and develop features that are likely to be interesting to their customers.
We also use cookies to help you opt out of seeing ads from Facebook based on your activity on third-party websites. Learn more about the information we receive, how we decide which ads to show you on and off the Facebook Products and the controls that are available to you.
Site features and services
We use cookies to enable the functionality that helps us provide the Facebook Products.
For example: Cookies help us store preferences, know when you've seen or interacted with Facebook Products' content and provide you with customised content and experiences. For instance, cookies allow us to make suggestions to you and others, and to customise content on third-party sites that integrate our social plugins. If you are a page administrator, cookies allow you to switch between posting from your personal Facebook account and the Page.
We also use cookies to help provide you with content relevant to your locale.
For example: We store information in a cookie that is placed on your browser or device so that you will see the site in your preferred language.
Performance
We use cookies to provide you with the best experience possible.
For example: Cookies help us route traffic between servers and understand how quickly Facebook Products load for different people. Cookies also help us record the ratio and dimensions of your screen and windows and know whether you've enabled high-contrast mode, so that we can render our sites and apps correctly.
Analytics and research
We use cookies to better understand how people use the Facebook Products so that we can improve them.
For example: Cookies can help us understand how people use the Facebook service, analyse which parts of the Facebook Products people find most useful and engaging, and identify features that could be improved.
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Where do we use cookies?

We may place cookies on your computer or device, and receive information stored in cookies, when you use or visit:
  • Products provided by other members of the Facebook Companies; and
  • Websites and apps provided by other companies that use the Facebook Products, including companies that incorporate the Facebook Technologies into their websites and apps. Facebook uses cookies and receives information when you visit those sites and apps, including device information and information about your activity, without any further action from you. This occurs whether or not you have a Facebook account or are logged in.
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Do other parties use cookies in connection with the Facebook Products?

Yes, other parties may use cookies on the Facebook Products to provide services to us and the businesses that advertise on Facebook. For example, our measurement partners use cookies on the Facebook Products to help advertisers understand the effectiveness of their Facebook advertising campaigns and to compare the performance of those campaigns to ads displayed on other websites and apps. Learn more about the companies that use cookies on the Facebook Products. Third parties also use cookies on their own sites and apps in connection with the Facebook Products. To understand how other parties use cookies, please review their policies.
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How can you control Facebook's use of cookies to show you ads?

One of the ways we use cookies is to show you useful and relevant ads on and off Facebook. You can control how we use data to show you ads by using the tools described below.
If you have a Facebook account:
  • You can use your ad preferences to learn why you're seeing a particular ad and control how we use information that we collect to show you ads.
  • To show you better ads, we use data that advertisers and other partners provide us about your activity off Facebook Company Products, including websites and apps. You can control whether we use this data to show you ads in your ad settings.
  • The Facebook Audience Network is a way for advertisers to show you ads in apps and websites off the Facebook Company Products. One of the ways Audience Network shows relevant ads is by using your ad preferences to determine which ads you may be interested in seeing. You can control this in your ad settings.
Everyone:
You can opt out of seeing online interest-based ads from Facebook and other participating companies through the Digital Advertising Alliancein the US, the Digital Advertising Alliance of Canada in Canada or the European Interactive Digital Advertising Alliance in Europe or through your mobile device settings. Please note that ad blockers and tools that restrict our cookie use may interfere with these controls.
More information about online advertising:
The advertising companies we work with generally use cookies and similar technologies as part of their services. To learn more about how advertisers generally use cookies and the choices they offer, you can review the following resources:
Browser cookie controls:
In addition, your browser or device may offer settings that allow you to choose whether browser cookies are set and to delete them. For more information about these controls, visit your browser or device's help material. Certain parts of the Facebook Products may not work properly if you have disabled browser cookie use.
Date of Last Revision: 4 April 2018

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